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- How Can I Fix Zoom Videos Not Working Problem on WindowsMay 03, · The web cam works with the built in camera app and in Google Meet, but in Zoom I see a black screen instead of video. I was able to fix it by going into Zoom, clicking Settings -> Video -> Advanced, Setting Video Capturing Method to Media Foundation, and closing and reopening the Zoom app. Report abuse. people found this reply helpful. Sep 10, · FIX 1: Check Either Zoom is Using Right Camera or Not. Firstly you have to need launch Zoom app on your Laptop/PC. Then Press the option that is appearing the left side of Zoom app. Now new video session will be getting to start. Later, hit on option that shows on the bottom left corner. Mar 22, · Simply ask a new question if you would like to start the discussion again. Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE. My camera doesn't work in the Zoom meetings. My camera is on. PM.
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